Capgemini & Google Cloud AIE Session

The retail landscape is undergoing a rapid transformation, driven by evolving consumer behaviors and technological advancements. In 2025, retailers will need to adapt to new consumer trends and leverage innovative strategies to stay competitive.

In this session, leading industry experts from Capgemini and Google Cloud will share their insights and experience of the emerging world of retail media networks, exploring the potential to drive growth and enhance customer engagement. You’ll hear practical strategy to leverage RMN and how it’s driving real business value for our clients.

Ollie is a visionary leader with over 18 years of experience in technology strategy, digital transformation, and customer-centric innovation. As Principal and Head of “Customer First” and NA Generative AI Customer Experience Lead at Capgemini, he drives initiatives that leverage advanced technologies to create lasting value for clients. Specializing in digital transformation and generative AI strategies, Ollie has led global organizations to significant business outcomes, bridging the gap between technology innovation and strategic goals.

As Director, Strategic Industries, Retail and Consumer, EMEA, Mark is responsible for creating and executing Google Cloud’s EMEA industry, partner, and go-to-market strategy in these strategic industries - helping Retail & Consumer businesses unlock the power of the Cloud to drive value for their business and improve customer experiences.

Mark has a broad range of experience in the Retail and Consumer industries gained from holding senior leadership roles in large scale enterprises, most notably as Digital Director for Sainsbury’s Argos in the UK, where he was responsible for leading ecommerce, product development, and digital strategy & transformation at the UK’s largest online multichannel retailer.

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Capgemini Office

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